These General Conditions of Sale apply to all sales made on the gancimare.it website

The prices shown are inclusive of VAT.

The General Conditions of Sale can be changed at any time.
Any changes and / or new conditions will be effective from the moment of their publication in the "Conditions of Sale" section of the Site. For this reason, users are invited to regularly access the Site and to check the publication of the most updated General Sales Conditions.
The applicable General Conditions of Sale are those in force at the date of sending the purchase order.
In order to make purchases, you must register on the Site and approve, by selecting the appropriate box on the registration form, these General Conditions of Sale. Failure to accept the General Sales Conditions makes it impossible to register on the Site and make purchases.
The registration credentials must be used exclusively by the user and can not be transferred to third parties, therefore the user undertakes to keep them secret and to ensure that nobody has access to them. The user will be considered solely responsible for any improper use of his account. He must inform without delay gancimare.it in case of suspected improper use and / or disclosure of the same.
The user guarantees that the personal information provided during the registration procedure on the Site is complete and truthful. The user agrees to keep unharmed free from any obligation to compensate and / or sanction deriving from and / or in any way related to the violation by the user of the rules on registration to the Site.
Gancimare.it reserves, in any case, the right not to accept orders, from anyone coming, which are anomalous in relation to the data entered or the fact of having other pending orders and not yet settled.


Customer orders are satisfied within the limits of the quantity of products available. In the event that the ordered products are temporarily unavailable, Gancimare.it will inform the customer about the time required for delivery. The customer's right to renounce the order remains.
In the event that only some of the products ordered are not available, upon agreement with the customer:

to. the order will be sent to the customer as soon as the availability of all the products is satisfied;

b. the order will be partially sent and Gancimare.it will provide the partial refund of the goods not available (if already paid);

c. the order, upon customer request, can be canceled and gancimare.it will refund the total amount of the order if already paid.

In the event that Gancimare is forced, for any reason, to cancel an order will not be held responsible for any damage.


Those who need an invoice must request it when ordering by entering the VAT number in the appropriate section.


The Customer has the right to withdraw from the contract, pursuant to art. 64 and ss. Of the Legislative Decree of 6 September 2005 n. 206 (Consumer Code), and proceed with the return of the goods within 14 days of receipt, by warning gancimare.it, calling 0982.424253 or writing to info@gancimare.it. Gancimare.it will be responsible for refunding the amount paid, within 10 days of receipt of the goods returned by the customer. The shipping costs incurred by the customer for the return of goods to gancimare.it will be reimbursed together with the price of the goods. The refund will be via paypal if you paid by paypal or credit card, by bank transfer if you paid by bank transfer.


For any difficulty in purchasing, send an email to info@gancimare.it indicating the problem: we will promptly help you solve it.

For any information, complaint and report on the order contact the email address info@gancimare.it by entering the order number on the order confirmation sent by mail.

* Minors are not allowed to submit orders from the online form, they can only do so under the control of an adult family member.